The Customer Is (NOT) Always Right!

I've been working in the hospitality industry for close to four years now and I have to say: The longer I do it - the less I understand it.

See my view on eating out is this;

I can't be bothered cooking and even if I could be - I'm starved of inspiration, I'm sick of eating on the couch in front of the tele, I'd like a side of conversation with that. So, hey, I know... I'll call a friend and we'll go out for dinner. They can cook for me, clean for me, I'll get to sit in a chair at a table and I'll be stimulating my mind with meaningful gossip instead of meaningless documentaries. No muss, no fuss and most of all - no effort, thought or disappointment.

These people that provide me this wealth of happiness are amazing in my eyes. I can't thank them enough. I ask their advice, I trust them to do the right thing by me and I reward them for providing me with this most necessary of services.

UNFORTUNATELY, this is not the view the majority of the population seem to take.

They want the door closed, the table over there, a different chair, a different sauce, a different wine, a different cocktail, a different dessert, better service, fresh side plates... Oh my god you guys! If you wanted dinner done your way - WHY'D YOU LEAVE THE HOUSE?